Engage a recruiter with a clearly defined recruitment process, that is transparent to the franchisor and has measurable outcomes.
Getting it right first time is a cliché used by recruiters but how is that measured? What is the true success of a recruiter?
New employee retention is critical so ask your recruiter what are their retention rates of new employees over 1 and 2 years?
The attrition rate of new employees is the number of times you have to repeat the hiring process, so if your current recruiter has a 75% retention rate that means one in four new employees are being replaced every year